Shipping Policy
At Dana Dano Jewelry, we believe that exceptional jewelry should be accompanied by an exceptional shopping experience. That’s why we are delighted to offer free worldwide shipping through reliable and trusted Canada Post services.
Global Reach: Whether you’re in the heart of Canada or across the seas, our commitment to providing free shipping extends to customers worldwide. Our free worldwide shipping is our way of expressing gratitude to our valued customers. Wherever you are, we want you to experience the joy of receiving and wearing our exquisite jewelry without worrying about additional shipping costs.
Canada
Shipping Options |
Shipping fee |
Estimated Delivery Time |
---|---|---|
Standard |
Free |
2-10 Business Days |
Express |
$15 |
1-5 Business Days |
United States
Shipping Options |
Shipping fee |
Estimated Delivery Time |
---|---|---|
Standard |
Free |
2-10 Business Days |
Express |
$15 |
1-5 Business Days |
International
Shipping Options |
Shipping fee |
Estimated Delivery Time |
---|---|---|
Standard |
Free |
3-20 Business Days |
Express |
$25 |
1-10 Business Days |
Do you collect duties and taxes?
Canada: We collect HST at the checkout for Canadian customers
United States and International: For some countries, import customs fees and taxes may apply to some items. The customer is responsible for paying any taxes and customs if applicable in the destination country.
How can I track my order?
Once your order is dispatched, you will receive an email containing the shipping tracking number.
Can I change the shipping address after placing the order?
Technically, when we send an order, we cannot change its shipping address. However, if less than 12 hours have passed since placing the order, please email us at info@danadano.com. We will do our best, but there are no guarantees.
What should I do if I receive a wrong or defective item?
We apologize for any inconvenience this may have caused. Please send your order number and a photo of the defective or incorrect item to info@danadano.com. Our customer service team will help you solve this problem.